Cancellation/Refund Policy

Badavakeel.com Cancellation and Refund Policy

At Badavakeel.com, we aim to provide the highest quality service by connecting you with top-rated advocates. We understand that there may be circumstances where you need to cancel a booking or request a refund. Our Cancellation and Refund Policy is designed to be fair and transparent.

Cancellation Policy:

Consultation Cancellations:

• If you need to cancel your consultation, please do so at least 24 hours before the scheduled appointment to avoid any cancellation fees.
• Cancellations made within 24 hours of the appointment may incur a cancellation fee, which will be determined based on the advocate’s policy.

Rescheduling:

• You may reschedule your consultation without any additional charges if you provide at least 24 hours' notice.
• Rescheduling within 24 hours of the appointment will be subject to the advocate’s availability and may incur a rescheduling fee.

Refund Policy:

Refund Eligibility:

• Refunds are only available for services that have not been rendered. If the consultation or service has already taken place, no refund will be issued.
• If an advocate is unable to fulfill their commitment or cancels the appointment, you will be eligible for a full refund or a rescheduled appointment at no additional cost.

Refund Process:

• To request a refund, please contact our support team at [email protected] with your booking details and the reason for the refund request.
• Our team will review your request and process the refund within 7-10 business days if it meets the eligibility criteria.
• The refund will be credited to the customer's bank account within 5-7 working days from the date of approval.

Disputes:

• In the event of any disputes regarding cancellations or refunds, our team will work with you and the advocate to resolve the issue amicably and fairly.

Additional Information:

• Service Quality Guarantee: We are committed to providing you with top-quality legal services. If you encounter any issues with the service provided, please contact our support team immediately.
• Policy Updates: Our Cancellation and Refund Policy may be updated from time to time. Please review the policy periodically for any changes.
• Contact Us: For any questions or concerns regarding our Cancellation and Refund Policy, please contact us at [email protected]. We are here to assist you and ensure a smooth experience on our platform.

Thank you for choosing Badavakeel.com. We are dedicated to providing you with excellent service and support.